Medical staff participants

MSPE is a quality improvement program for medical staff in BC health authorities. The program supports medical staff to understand and enhance their individual practice, as part of their ongoing commitment to providing respectful, safe, high-quality patient care.

MSPE is not linked to privilege or license processes.

MSPE is a new collaborative initiative of all the province's health authorities. It is being developed and introduced in phases. Eventually, MSPE will engage all health authority medical staff (physicians, nurse practitioners, midwives and dentists) in a regular cycle of facilitated feedback, self-reflection, and professional planning.

See the Medical Staff Practice Enhancement Info Sheet.

MSPE is a initiating with a 360-degree multi-source feedback assessment, using the Medical Council of Canada tool—the MCC 360. Your journey through the MSPE process spans three key activities:

• Gather data to assess your practice (using the MCC survey tool)
• Reflect on the feedback data and create an action plan
• Take steps to enhance your practice

You will be matched with a peer facilitator to guide you through this process. See the Practitioner Steps in a 360.

Yes. The program is initiating with facilitated multisource feedback using the Medical Council of Canada tool-the MCC 360—to provide participants with an individualized report, 1:1 peer support, and up to 12 CPD credits.

In this trial phase, we expect to test and refine elements of the program together. As an early participant, you will have the opportunity to shape the experience for others who follow.

The MCC 360 is an opportunity to reflect on, and receive feedback about, your role as communicator, collaborator and professional-so that you can make informed choices on how to enhance your practice.

In addition to your self-assessment, you will invite colleagues, co-workers and patients to contribute to your 360 experience. There is a guide available to assist you with this step.

A peer facilitator with training in interpreting the MCC 360 report will support you through your 360 experience, to help glean valuable insights that can inform a meaningful action plan. The goal is to match you with a peer facilitator who has practice experience in the same, or a related, field of medicine as you, in a similar setting (i.e. urban, rural, remote), and who is outside your site and reporting structure. Only you and your peer facilitator will see your report.

Program intake occurs three times annually. The schedule pace gives time to review and reflect on your 360 feedback. All peer-facilitated meetings are by Zoom, so no travel is required.

BC MQI and the program committees are consulting with the regulatory colleges to avoid duplication of existing quality programs.

Although MSPE and MSPQI may have similar names and are focused on quality improvement, these initiatives are quite different.

Medical Staff Practice Enhancement (MSPE) is a province-wide program to help health authority privileged medical staff understand and improve their practice through a structured process supported by their peers. This includes 360 feedback surveys from patients, colleagues, and non-medical staff, followed by a facilitated feedback session with a peer to discuss and review results. It is being rolled out in phases and will eventually be shared with all medical staff to provide consistent, structured support for individual quality improvement across the health authority system of care. MSPE is led by the health authorities and supported by BC MQI.

The Measurement System for Physician Quality Improvement (MSPQI) is a collaboration between Doctors of BC, Ministry of Health, and health authorities to gather and share province-wide quality measures data. Its goal is to improve the health system, patient and provider experiences, and patient care outcomes. MSPQI data will be available for individual physicians to voluntarily use to reflect on the care they provide in their practice and to inform quality improvement efforts. It will not be used to question clinical decisions or to review performance. Aggregated and anonymized, multi-level reports will allow physicians and health system leaders to use MSPQI data for health system assessment and planning.

Contact mspe@bcmqi.ca.

Check out the MSPE participant guide.